Support Worker - Waking Night

Support Worker
Location: Crewkerne
Night vacancy

About Discovery

At Discovery, you’ll discover more than a job – you’ll find purpose, belonging, and the support to thrive. Guided by our values, we create an inclusive, rewarding environment where your voice matters, your wellbeing is prioritised, and your growth is celebrated. As a Waking Night Support Worker, you’ll play a vital role in making every night safe, comfortable, and meaningful for the people we support.
Together, we’ll make a real difference – for them, and for you

Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our eighth consecutive year of recognition.

About the role

Throughout the night you may support with personal care, promote comfort and wellbeing, offer reassurance during periods of anxiety or wakefulness, and help maintain established routines that provide predictability and security. You'll also complete accurate records, carry out any agreed household tasks, and ensure the environment remains safe and welcoming.

This role is about much more than simply being awake overnight. It's about building trust, respecting the person's dignity and independence, and making a positive difference during the hours when support can matter most. If you're someone who is calm under pressure, caring by nature, and enjoys supporting people in a person-centred way, we'd love to hear from you.

No two nights are the same. Some nights are settled, while others may require a little more support and reassurance to help the person feel safe and comfortable. Your role will be to provide a calm, consistent and reassuring presence, responding to the person's individual needs with patience, empathy and kindness.

Every night, you’ll help create a safe, calm, and comforting environment for the people we support.
Your role will include:

• Carrying out regular “keeping safe checks” to ensure everyone feels secure and comfortable.
• Maintaining a clean, hygienic space so that the environment is welcoming and safe.
• Recording important information using our easy-to-use IT systems – from support plans to health and safety logs – so we can provide the best care possible.
• Creating a therapeutic, reassuring atmosphere that promotes wellbeing throughout the night.
• Supporting people to enjoy their late evenings or nights in ways that matter to them.
• Providing personal care when needed, always with dignity and respect.

Shifts:

About you
We’re looking for someone who brings compassion, reliability, and a genuine desire to make a difference. You’ll thrive in this role if you:

• Care deeply about people and want to help create safe, positive nights for those who need support.
• Value inclusion and respect, treating everyone with dignity and kindness.
• Stay calm and reassuring, even when things feel challenging – your presence makes a difference.
• Enjoy working independently but also feel part of a team that shares the same purpose.
• Are comfortable using technology to keep accurate records and follow support plans.
• Can provide personal care when needed, always with empathy and understanding.
• Bring flexibility and reliability, knowing that your role is essential to someone’s wellbeing.

Rewards that make a difference

• A competitive payrate with uplift for overtime you chose to work
• Flexible shift patterns to suit your needs
• 30 days paid Annual Leave (including public holidays – pro rata)
• Opportunities for career progression
• Supported ‘Learn to Drive’ scheme (up to 30 driving lessons, 1 theory/practical test - all?paid for by us)
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• High Street Discounts – Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us

Apply now

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Use of AI in the recruitment process:
AI can help you research and refine your application, but everything you submit should reflect your genuine skills and experience. Please ensure your application represents your own voice and abilities.
If you use assistive technology or require reasonable adjustments during the recruitment process, we are committed to supporting you where we can. Please let us know in advance so we can ensure appropriate arrangements are in place.