Support Worker - Female

Support Worker - Female
Location: Shepton Mallet
Full time - 37.5 hours per week
Driver Licence: Automatic
£14.26

About Discovery

At Discovery, we support people across Somerset and Cornwall to live the lives they choose. Join a friendly, dedicated team where people are at the heart of everything we do, and enjoy excellent training, development and benefits.

There’s no typical Support Worker here—our teams come from all backgrounds, united by a shared desire to help people live well, learn new skills and gain independence. You’ll make a real difference every day, creating meaningful moments and supporting choice.

Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our eighth consecutive year of recognition.

About the role

If you're looking for a role where you can build a truly meaningful connection with one person and make a genuine difference every day, this could be the perfect opportunity.

You'll be supporting a wonderful lady in her 70s who lives independently in her own flat at Grove Court. She has a learning disability and communicates in her own unique way. While she doesn't use words to communicate, she understands a great deal, and as you get to know her, you'll become skilled at recognising her preferences, routines, and the things that bring her comfort and happiness.

You might be supporting her with personal care, helping her prepare for the day, accompanying her swimming, enjoying gentle walks, going for scenic drives to spot wildlife, or spending time people-watching in a quiet park or local pub. She loves books and sensory activities, often finding comfort in browsing charity shops for books to enjoy in her own way. She also enjoys watching music festivals such as Glastonbury on TV, captivated by the sights, sounds and atmosphere from the comfort of her home.

Consistency and routine are important to her, helping her feel safe, confident and comfortable. She can be reserved when meeting new people, but with patience, kindness and respect for her boundaries, you'll build a rewarding relationship based on trust.

Shift Include: 7am - 2:30pm / 2:30pm - 10pm / Alternate weekends.

About you

To be successful in this role, you'll enjoy building meaningful relationships and taking the time to understand the unique ways someone communicates. You'll be naturally observant, recognising the small things that matter and helping to create an environment where the person you support feels safe, valued, and understood.

You'll be supporting a lady who thrives with consistency, reassurance, and clear boundaries, so you'll need to be reliable, calm, and able to provide a steady presence, particularly when routines change or she is feeling unsettled. A person-centred approach is essential, and support should always be tailored to her individual needs, preferences, and choices.

You'll also be comfortable working independently as part of a lone-working team, using your initiative while knowing when to seek guidance and support from colleagues.

Rewards that make a difference

• A competitive payrate with uplift for overtime you chose to work
• Flexible shift patterns to suit your needs
• 30 days paid Annual Leave (including public holidays – pro rata)
• Opportunities for career progression
• Supported ‘Learn to Drive’ scheme (up to 30 driving lessons, 1 theory/practical test - all paid for by us)
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• High Street Discounts – Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us

Apply now

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Discovery.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010. In this context, "gender" refers to the sex legally assigned to an individual.
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Discovery has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Use of AI in the recruitment process:
AI can help you research and refine your application, but everything you submit should reflect your genuine skills and experience. Please ensure your application represents your own voice and abilities.
If you use assistive technology or require reasonable adjustments during the recruitment process, we are committed to supporting you where we can. Please let us know in advance so we can ensure appropriate arrangements are in place.