Support Worker

About Discovery

At Discovery, we’re proud to support people across Somerset and Cornwall to live the lives they choose. When you join us, you’re not just starting a job — you’re becoming part of a warm, dedicated team that puts people first. You’ll make a genuine difference every day, and we’ll support you with great training, development opportunities and a range of colleague benefits to help your career grow.

There’s no such thing as a “typical” Support Worker with us. Our teams include people from all ages and backgrounds — from those starting out in their first role, to career changers, to experienced support workers looking for an organisation that truly values the people it supports.

What unites everyone is the same motivation: helping people live well, learn new things and build greater independence. Our support workers don’t see their role as “just a job” — it’s a chance to brighten someone’s day, champion their choices and be part of moments that matter.

About the role

Willows is a homely, welcoming place where five fantastic people — four gentlemen and one lady aged between their 40s and 70s — live life in their own unique and joyful ways. As a Support Worker here, you’ll become part of their daily world, helping to make each day feel safe, meaningful and full of moments that matter.

Everyone at Willows has their own personality, routines and interests. Some communicate with few words or short phrases, while others use gestures or will gently guide you to what they need — and you’ll soon get to know these individual styles like second nature. You’ll provide personal care, use hoists when needed, and support two wheelchair. - All training provided.

Life at Willows is about enjoying simple pleasures together: coffees out, seaside trips, countryside walks, shopping days, or dinner at the local pub. There are plenty of shared passions too — from Dr Who and to James Bond films and Elvis tribute acts! Your encouragement will help people stay active, explore new places and enjoy being part of their community.

With a range of shifts, including 7am - 2;30pm, 2:30pm - 10pm, 8:30am - 3:30pm and long days - 7am - 10pm. You'll also be required to pick up one sleep In per week and work alternate weekends.

At Willows, you’ll not only make a difference — you’ll truly feel like you belong.

About you

You don’t need previous experience to become a great Support Worker — what matters most is your attitude. We’re looking for people who are patient, positive, kind and genuinely motivated to help others live well. If you’re someone who listens, encourages independence, enjoys being part of an active team and isn’t afraid of getting stuck in, we’d love to hear from you.

You’ll be someone who values dignity, choice and inclusion, and who brings calmness, resilience and creativity to your work — whether that’s helping with personal care, supporting communication, joining someone for a favourite activity, or enabling someone to feel safe and confident throughout their day.

Training, Development and Career Opportunities

Working for Discovery is rewarding, meaningful and offers genuine career progression. Within your first 12 weeks, we’ll fund and support you to complete the Care Certificate, which is essential for anyone working in health and social care.

You’ll have access to a wide range of online and face-to-face training, including specialist courses tailored to the needs of the people you support. Through our City & Guilds accredited qualification centre, you can work towards diplomas and recognised qualifications — and in some cases earn a financial bonus on completion.

Our Learning Connect online platform gives you access to extensive training pathways so you can continue developing your skills throughout your career with us.

Rewards that make a difference

• A competitive payrate with uplift for overtime you chose to work
• Flexible shift patterns to suit your needs
• 30 days paid Annual Leave (including public holidays – pro rata)
• Opportunities for career progression
• Supported ‘Learn to Drive’ scheme (up to 30 driving lessons, 1 theory/practical test - all paid for by us)
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• High Street Discounts – Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us

Apply now

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Discovery.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Discovery has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.