Female Support Worker - Waking Nights

Female Support Worker - Waking Nights
Location: Shepton Mallet
Part time - 27 hours
Hours - 10pm - 7am
Full driver license required

About Discovery

At Discovery, you’ll discover more than a job – you’ll find purpose, belonging, and the support to thrive. Guided by our values, we create an inclusive, rewarding environment where your voice matters, your wellbeing is prioritised, and your growth is celebrated. As a Waking Night Support Worker, you’ll play a vital role in making every night safe, comfortable, and meaningful for the people we support.
Together, we’ll make a real difference – for them, and for you

Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our eighth consecutive year of recognition.

About the role

Hello! My name is Barbara, but everyone who knows me well calls me Barbs. I live in my own cosy flat at Grove Court in Shepton Mallet, and I’m looking for someone special to join my small, friendly team to support me during the night.

I need support24/7, and nights are an important time for me. My sleep can sometimes be a bit up and down depending on how I’m feeling, so I need someone who is calm, patient, kind, and has a good sense of humour. If you can be warm and gentle, but also kindly firm when I need it, you might be just who I’m looking for.

Once you’re settled and confident, you’ll be working with me on your own during the night. I’ll need your support to feel comfortable and safe, to help me with drinks if I’m awake, and to support me with my personal care. After some training, you’ll also help by keeping my records up to date and letting my day staff know how I’ve been during your shift.

My team say I’m “cheeky and mischievous, and even though I don’t use words to communicate, I always let you know what I want and what I like.”

I think that sums me up pretty well!

About you

We’re looking for someone who brings compassion, reliability, and a genuine desire to make a difference. You’ll thrive in this role if you:

• Care deeply about people and want to help create safe, positive nights for those who need support.
• Value inclusion and respect, treating everyone with dignity and kindness.
• Stay calm and reassuring, even when things feel challenging – your presence makes a difference.
• Enjoy working independently but also feel part of a team that shares the same purpose.
• Are comfortable using technology to keep accurate records and follow support plans.
• Can provide personal care when needed, always with empathy and understanding.
• Bring flexibility and reliability, knowing that your role is essential to someone’s wellbeing.

Rewards that make a difference

• A competitive payrate with uplift for overtime you chose to work
• Flexible shift patterns to suit your needs
• 30 days paid Annual Leave (including public holidays – pro rata)
• Opportunities for career progression
• Supported ‘Learn to Drive’ scheme (up to 30 driving lessons, 1 theory/practical test - all paid for by us)
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• High Street Discounts – Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us

Apply now

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010. In this context, "gender" refers to the sex legally assigned to an individual.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.